Why buy a single product that costs almost

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But when you do this, do you make sure that they include the relevant information about returns? Would you know how to manage returns with Email Marketing once the purchase has been made? This piece from H&M is a clear example of how you can do it. After including information about the buyer's details, delivery address or order tracking, the piece includes something else at the end. [bannerHero] “You always have 30 days to decide if you are happy with the item. For more information on returns, please read our return and refund policy.” This information is also hyperlinked. That is, the user will only have to click on the underlined words to access a specific landing page where they will find all the information about returns. 3.- Specify whether you will charge return shipping costs Manage returns with Zara Email Marketing When a customer returns an item, the brand must contact them by email to ensure that the return procedure has been initiated.


In this example from Zara, the email makes it hospitals email list clear that the buyer will receive the amount in the original payment method within a maximum of 14 days, depending on the bank. And then, it chooses to manage returns with Email Marketing by including relevant information about the transaction: the return details. In this specific case, the brand clearly states that the refund will be in full. However, the shipping costs paid to receive the item will be deducted. 4.- returns with Email Marketing bershka Managing returns with Email Marketing doesn't have to take away your time or opportunities to continue impacting users with new products. Nor does it have to be an empty message that doesn't provide anything more than the information related to the return. The Bershka piece, in this case, is a clear example that return emails can be very complete.