Social media command centers are therefore a valuable addition to any large organization. It makes social media more visible within the organization and provides valuable insights. In addition, it helps to better organize and monitor social media. However, the importance in the long term does not lie so much in beautiful screens and visuals. The further development of a command center lays the foundation for real-time digital intelligence. And that fun toy for the social media team? That is certainly it!
If you are considering setting up a social media command center as an australia mobile phone number list organization, I recommend reading the research report from the Altimeter Group. They conclude the report with some valuable advice.
Does your organization already have a command center?
Does your organization use a social media command center? Or are you a community manager working in a command center? Let me hear from you, I am very curious about your experience and what it brings to your organization.