Cash on delivery works as follows: customers make an online purchase with home delivery and select cash on delivery to settle their purchase, in cash or by card, to the company's delivery person, courier company or person responsible for delivering the order.
What does cash on delivery mean for businesses? In this case, sellers offer several alternatives so that their products reach more customers. Meanwhile, for buyers, it means that they will have more payment options, thus increasing their level of satisfaction.
This type of delivery is not exclusive to digital businesses. Before this shipping method was considered for online sales, many businesses already implemented it for local deliveries.
For example, food delivery businesses such number library as UberEats, pharmacies or merchants and users of the Facebook marketplace who agree on meeting points for the delivery and payment of items.
There are 2 ways to deliver merchandise through the cash on delivery method :
With own logistics
Messaging
1. With own logistics
This option is simple; the brand or business that delivers products at home allows payment to be made in cash or by card at the time of delivery of the order.
It is the company's delivery person who receives the money or collects payment through a point of sale. This process does not create any problems in the administrative area.
2. Courier company
Some shipping companies allow cash on delivery shipping . However, this is only possible through their own shipping platforms.
Tip: If you have your e-commerce or are about to create one with Tiendanube, you should know that it is possible to integrate your store with different shipping apps so that you can manage your deliveries quickly and boost your sales. Find out more details in our App Store.