"I am delighted with the event. Many representatives of famous foreign companies and contact centers spoke. This event is a great opportunity to meet and communicate with the main operators of providers, representatives of call centers, find out what is new in the telephony market and listen to the trends for the future. The main participants of the forum were operators of providers with a worldwide reputation, representatives of call centers and everyone who just wanted to find out what is new in the telephony market. The international forum is a great chance to communicate in both formal and informal settings with colleagues.
In my opinion, we managed to convey to the audience the main objectives of UIS macedonia phone numbers and attract the attention of contact center representatives.
Pavel shared with those present new ideas on optimizing communication costs, and also offered ready-made solutions for organizing “cloud” call centers that can receive and process 2,500 calls per day. Yes, it is really possible!
Having revealed the advantages of our services and told about the development of UIS today, Pavel paid special attention to the practice of working with a UIS client - the secret of organizing an outsourced call center for a large bank was revealed.
The speaker described the most popular functions that our clients use (analytics and statistics in the personal account, percentage distribution of calls , etc.) and summed up his presentation, highlighting the main tasks of UIS:
providing call centers with high-quality, uninterrupted communications;
installation of telephones in offices in a maximum of 2 days;
solving complex and most non-standard situations in the field of telecommunications;
focusing only on customer requests.
At the end of his speech, Pavel answered questions from the audience and thanked them for their attention. The master class from UIS was a great success!
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