Carriers store subscriber billing details, payment histories, and sometimes banking or credit card data for subscription services.
5. User Identity and KYC Data
Due to regulations (e.g., SIM card registration), carriers often collect:
Government-issued IDs
Address proof
Biometric information (in some regions)
Why Do Carriers Collect Data?
1. Operational Necessity
Data collection is inherent to service delivery. Carriers jordan phone number data collect certain information to:
Route calls and data properly
Bill users accurately
Monitor and maintain network quality
Prevent fraud and abuse
2. Regulatory Compliance
Governments often require carriers to:
Retain metadata for law enforcement
Enable lawful interception capabilities
Provide user identification for security purposes
Examples include the USA PATRIOT Act, EU Data Retention Directive, and India’s DoT regulations.
3. Marketing and Monetization
Carriers increasingly seek to monetize user data by:
Offering targeted advertising platforms
Selling anonymized datasets to third parties
Engaging in behavioral analytics
This has raised concerns over user consent and data ethics.
4. Strategic Decision-Making
Carriers use data for internal decisions like:
Infrastructure planning
Customer segmentation
Churn prediction and customer retention
Product development and personalization