It does not offer a free version.

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suchona.kani.z
Posts: 274
Joined: Sat Dec 21, 2024 11:42 am

It does not offer a free version.

Post by suchona.kani.z »

With Olark you can easily distribute chats and monitor team performance.
During our evaluation, we found that it was possible to integrate the tool with Mailchimp, Salesforce, HelpScout , and Zendesk.
Olark lets you create automatic messages for when your team is unavailable.
It comes with analysis and reporting functions.
Against

Olark does not allow you to create a custom chatbot.
To create complex automated workflows, you need to integrate Olark with other platforms.
Why we recommend using Olark: We recommend using Olark if you have a large customer support team uruguay telemarketing data because the tool allows you to monitor the performance of your agents. It also has chatbots and automated messages to make the team's work easier.

Bonus: Chatty
Cottages website
Chaty is a popular WordPress plugin that offers a multi-channel communication platform. With this plugin, you can easily chat with your website visitors through Facebook, Messenger, Slack, Telegram and more.

Adds a floating chat widget to your website and lets you choose a trigger for displaying the chatbox.

Pro

You can add various buttons in the chatbox, such as email, Google Maps, and phone numbers.
It has a free version .
You can add a contact form to your chat widget.
Chaty can connect with live chat solutions like Tidio, Formilla and Zoho.
Chaty's integrated ticketing system lets you track and manage customer issues and requests.
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