What is the difference between change management and change support?

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nishat@264
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Joined: Thu Dec 26, 2024 7:12 am

What is the difference between change management and change support?

Post by nishat@264 »

Change management and change support are two complementary but distinct concepts. Generally speaking, it is considered that:

Change management refers to all the strategic and operational actions put in place by the company to plan, manage and implement a transformation project. It includes defining objectives, setting up a roadmap , project management and monitoring performance indicators to ensure that the change is part of a global and controlled logic.
Change management, on the other hand, focuses on the human aspect of this transformation. It is a process of listening, training, and support aimed at helping employees understand, accept, and integrate the new practices and tools implemented. Change management thus meets the needs of all stakeholders involved by working on communication, managing resistance, and developing the skills necessary to ensure that each person feels ready and motivated to evolve with the organization and minimizes the change acceptance phase.
In summary, change management defines the strategic framework and implementation of the transformation project, while change management provides the personalized and human support essential to successfully gaining the support of the stakeholders involved.

To start
What are the four types of change?
Today, there are many drivers of business canada phone number lead transformation. But while some only affect a portion of a company's organization, other changes can profoundly impact every aspect of a business.

To help you navigate, here are the four most common types of change found in business:

Strategic change : This concerns major decisions that impact the company's vision and direction (new markets, repositioning, diversification, mergers and acquisitions). For example, a company that moves from a physical sales model to a 100% digital strategy .
Organizational change : it affects the structure, processes, or culture of the company (reorganization of teams, new working methods, adoption of a hybrid mode). For example, the implementation of an Agile methodology within teams.
Technological change : it concerns the integration of new technologies or tools to improve productivity and efficiency (digitalization, automation, new software). For example, the adoption of a platform like Monday Work Management to optimize project management .
Human or behavioral change : it aims to modify habits, skills, or corporate culture (training, leadership, well-being at work, employee engagement). For example, a company that encourages teleworking and implements training to strengthen remote collaboration.
But don't worry, Monday Work Management allows you to effectively support all these transformations by centralizing change management, facilitating communication between all stakeholders and ensuring precise monitoring of the progress of the change management project.
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