Among the mass of flood

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It is difficult to single out normal comments to communicate with a real audience. Flooders need to be organized into groups, create separate topics for them where they can discuss what interests them, but do not forget to monitor there. How to fight for your reputation? Sometimes entire teams of trolls hired by competitors of the site online fight against your company's image and reputation . In this case, banning, giving answers or anything else is useless.

The most effective option would be to organize oman cell phone number list a competition for the funniest comment or positive review. In this case, the trolls' reviews will simply get lost in the sea of ​​positive comments from other users who are active in the competition. Where to find trolls? On any platform where it is possible to leave public reviews, you can meet any of these representatives. It is necessary to constantly monitor feedback forms, and to simplify the collection of information, connect notifications about new reviews or specialized applications that Yandex and Google have.

In addition, it is recommended to check social networks and review sites. Conclusion The most important thing is to remember to maintain your status in this “war”. Be prepared for your employees to start blaming trolls or haters for their failures or customer outflow, but you should know that it is your employees who create this image. If trolls do this for their own pleasure, then hating can be avoided by carefully working through each customer complaint, best of all according to the LAST rule (Listen-Apologize-Solve-Thank).