Everything you need to know about sales CRM

[samiaseo222]

In the digital world we live in, it is increasingly important to know how to manage relationships with our customers. A CRM (Customer Relationship Management) is precisely an essential tool that helps companies manage the entire sales process.




By implementing a sales CRM , your sales team will guatemala mobile database be able to centralize customer information, automate tasks, and obtain detailed analysis that allows you to make informed and strategic decisions.

Any company with a sales network, presence on multiple channels or a wide product catalogue needs a commercial CRM like inaCátalog to improve its sales flow.

Because?

Because inaCátalog offers an online and offline commercial solution for selling to B2B companies, which allows you to save time and improve the quality of service from the beginning of the process.

As?

Through software that not only adapts to the client's needs but is also capable of integrating it with their ERP in a bidirectional manner.

And what does this mean?

That the data is updated immediately and automatically, from the ERP to the sales representative's tablet, providing greater agility and increased productivity from day one.



What is a sales CRM?


1 Edit

A sales CRM is a tool that helps a company's salespeople in their day-to-day operations. The main objective of a CRM is to increase orders through an improved customer experience.



What should a good sales CRM have?
To achieve success in sales, it is essential to establish a clearly defined sales process, with well-structured stages, profiles involved and necessary resources.

This is precisely what is achieved with inaCátalog's sales CRM, by converting your company's products into a digital catalogue from the sales representative's tablet.

And for this reason, and knowing the needs of the sales team, a good commercial CRM must have:

- Possibility of agenda: display of the salesperson's agendas that allow classification by dates and client status.

- Filters : whether by product or client, filters can be customized to the sales representative's taste.

- Cross-selling and upselling: capable of being created by customer type and promotion, increasing upselling and the average ticket.

- Updated stock control: stock is automatically updated at all times, regardless of whether the change comes from the laboratory or the sales representative.