— Has the client read our contract?

[rakhirhif8963]

Safety Tales: The Uncomprehending Taxi
Vladimir Bezmaly | 01.11.2017
- John, our company received a letter from an angry Mr. D. He used our "Robotaxi".

— So what? The service is working successfully, what doesn’t he like?

— He ordered a taxi from his house on 5th Avenue to 87th Street. But he said he needed to stop at 11th first to get some documents. He slumped in the taxi and drove off. Imagine his surprise when the taxi took him to 87th without stopping at 11th!

— Actually, what is he surprised about? Artificial intelligence built the optimal route in terms of costs and led the taxi along it.

- But he asked to stop by at 11th.

— So what? You know that our robot dispatcher works on the following principle. It extracts the starting and ending points of the route from the conversation, and ignores everything else. Alas, people are so talkative. And here, too, it heard the starting and ending points, and everything else is not important!

— But the client didn’t get to the 11th and is demanding compensation.


— What does the agreement have to do with it?

— And it says there that in case of kenya mobile database route formulation the company is not responsible for its delivery. Thus, we are not responsible for anything and do not compensate for anything!

- Wait, but in that case it’s his own fault?

- Of course! And anyway, enough about him. Did he pay for the trip?

- Of course, they were automatically withdrawn from his card.

- That's it! We're no longer interested in him!

Do you think that the introduction of artificial intelligence will make your life easier? Will it take care of you? Nothing of the sort! It will primarily optimize the company's expenses.