For example, let's say you're number in philippines selling a fitness app. A potential customer who downloads multiple fitness guides and signs up for a free trial is a hot lead. They are clearly interested in your business and already engaged. On the other hand, those who have simply subscribed to your newsletter are probably just curious but not ready to make a commitment. To effectively screen your leads, develop criteria to help you assess their likelihood to convert.

Consider factors such as their pain points, budget, and interactions with your brand. Step 3: Understand their needs Personalization is more than just addressing prospects by name; it’s also about understanding needs and challenges. Have a conversation with them to understand what they hope to achieve with your product or service. This insight will allow you to effectively tailor your sales pitch to make it more relevant and engaging. Step 4: Propose a solution (focus on benefits, not features) Once you understand your prospect’s needs, it’s time to present your solution.