Online insurance: Opinions differ on the advisor

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Those who take out insurance online often feel that they are being poorly advised by brokers – those who avoid online purchases usually praise the personal consultation
Berg: “Advice on insurance issues will become increasingly digital”

The decisive factor in whether insurance is taken out online or in the traditional analogue way is the advice. Those who have already taken out insurance online often do so because agents tried to sell them things in person that they don't need or that are too expensive - at least that's the opinion of 43 percent of those surveyed in a recent survey.

Conversely, those who have not yet taken out online russia gambling data insurance appreciate being given detailed advice and wanting to ask questions (53 percent). This is the result of a survey of 1,004 people in Germany aged 18 and over commissioned by the digital association Bitkom.

"Opinions are divided when it comes to insurance issues when it comes to advisors. Some seek them out, others flee from them - and therefore take advantage of digital offers," says Bitkom President Achim Berg. "The experiences of the Corona crisis will certainly give additional impetus to video advice for all age groups and further digitize advice on insurance issues."