Cognitive psychologist Stefan Schulreich explains on Bento how people process information and consciously or unconsciously ignore it. Psychological factors such as emotion, stress and perception play a role in this. He mentions a few noteworthy points in an interview: "We make mistakes when processing data. This means that we cannot or do not want to recognise facts as such.
This can happen when we are under time pressure or when information is ambiguous."
There is therefore the so-called middle east rcs data phenomenon of confirmation bias. We perceive information selectively, always in a way that fits our worldview. In social psychology, the "Dunning-Kruger effect" is known: people who are incompetent in a field systematically overestimate their competence. Those who are competent know what you don't know and underestimate how competent they themselves are. The Dunning-Kruger effect can lead to communication problems: statements that are too cautious are less likely to prevail.
The audience gets the impression that you have no idea. Emotional and motivational factors play a major role in data processing.
Emotions control our thoughts and behavior. Stress also influences cognitive abilities. Motivational factors, on the other hand, tend to have a long-term effect. Needs, values and ideas have a major influence on the evaluation of arguments. So how can you assert yourself despite these findings? It is important to convey these facts in such a way that they are easy to process. This is possible thanks to a genuine interest in the other person. This means that we take their point of view seriously. We should always be aware that we process information selectively.