Flexible working hours

[Mimaktsa10]

Set up your unique work schedule and Chatra will remind you of its start and end, automatically changing your status.

The system will notify and transfer the operator to online mode at the beginning of the working day, and to invisible mode at its end. The duration of the working day can be from one hour to 23 hours.

If you work with Chatra only on a computer, and the operator's application is closed, the system will not be able to notify you, and your status will change to online only after opening the application.

Activity Sections
This is an amazing feature albania email list that will help connect visitors with different operator teams. For example, choose the chat start path and direct it to the "sales" department or to the "support" team. Plus, if you have multiple sites, you can create separate activity sections for each with individual operators.

Create unique department management capabilities and set personalized parameters for each operator.

There are three ways to redirect the chat to a special section:

add the code before the chat widget;

set up automatic actions;

Intervene manually in the communication process.

To embed the code with ChatraGroupID on pages, find it when changing group settings in the operator panel.

Activity Sections

Source: shutterstock.com

If you need more complex customization or section selection, it is recommended to use automatic actions. Define the required criteria and then select "Repeat on every page load" to automatically link the visitor to the desired department.

When sending automatic notifications, it is possible to specify the required department. In addition, on the right side of the screen there is an option to manually assign (and cancel the assignment) a department, and the participants included in the selected team will immediately receive a corresponding notification.

Recommended articles on this topic:
Examples of Marketing Strategies from Apple to Barack Obama


32 Ways to Attract Clients: Proven and Unconventional


How to Calculate Conversion: 3 Proven Options



Chatra Integrations
Integration into Chatra is an effective way to optimize business processes and open up new prospects. This list presents various services and systems with which you can synchronize work in Chatra. Some integrations can be set up quickly and without problems, and cloud integrators are developed and configured for special requirements.

The list of popular services includes:

Bitrix24.

amoCRM.

Webasyst.

uCoz.

Tilda Publishing.

Yandex.Metrica.

Ecwid.

1C-Bitrix.

LPgenerato.r

Google Analytics.

Slack.

PlatformWordPress.

Wix service for creating websites.

OpenCart for online stores.

CMS Joomla.

MODX content management system.

Drupal framework.

Shopify platform for online business.