Furthermore, in order for medical institutions to survive, they should not end with improving operational efficiency through digital transformation, but also focus on "ways to continue being chosen." By utilizing the data managed through digital transformation in measures to improve satisfaction, they can create a situation in which they are chosen by patients. When introducing a CRM system, please consider using a product like "Synergy!" that can flexibly accommodate all industries. With "Synergy!", each medical institution can freely customize and store the items they need.
In addition, one-on-one support from a dedicated trainer is available south korea telegram database until the system is fully operational, so even medical institutions that are "uneasy about introducing a new system" can rest assured.CRM stands for "customer relationship management." Its ultimate goal is to build a good relationship between a company and its customers by managing and analyzing customer information and implementing measures to make them fans of the company's products and services. On the other hand, ERP stands for "enterprise resource planning.
" It aims to improve the management efficiency of the entire company by centrally managing the resources a company possesses: people, things, and money. Both CRM and ERP have in common the goal of "utilizing your company's data," but since they have different purposes of use and functions, it is important to select and implement the system that best suits your company. In this article, we will explain the overview, benefits, and specific differences between CRM and ERP.
Specific implementation examples are introduced
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