Handle objections like a pro

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Be prepared for your prospects to react to your proposal in different ways. Some may be immediately interested; some may react neutrally, and others may be looking for excuses to end the call before you've finished what you wanted to say.


How do you make sure you're always on azerbaijan mobile phone numbers database top of the conversation? Show that you're a good listener and always looking to help your future client on the path to more efficient business management. If they tell you it's not the right time to talk, for example, ask when the best time is to follow up.

If your prospect tells you that there is already a similar solution that the company is using, be sympathetic and find out if there is any way that your service can offer any additional benefit.

Agree on next steps
Every successful cold call should end with a clear understanding of what comes next. As soon as you finish talking about the service itself, make sure to wrap up what has been discussed and agree with your potential client on the next steps.

Is it an email invitation to sign up for your service? Are you going to have a follow-up call with someone else in the company? Before hanging up the call, always make sure that both parties are clear about what activity your conversation is supposed to follow.


Finally, in case you have spoken to someone who is unable to make the decision or informs you that he/she is not the right person to contact, make sure to collect the phone number and email address of the person you should speak to, while taking note about the best time to contact him/her.