Save time with Monday CRM and its AI tool that instantly summarizes complex topics from meetings, customer calls, or emails.
Save time with AI that instantly summarizes complex topics from meetings, customer calls, or emails. With AI CRM, you can extract critical insights from your data without having to manually analyze lengthy exchanges.
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AI Trends Shaping the Future of Customer Relationship Management (CRM)
There's no doubt that artificial intelligence is emerging as a true catalyst for technological innovation . Just look at how it's revolutionized CRM in just a few years. Moreover, the more AI evolves, the smarter its features will become.
Here's what AI in CRM and sales departments might look like in the not-too-distant future:
Hyper-personalization : AI will be able to create content rcs data greece completely autonomously and in real time, such as email campaigns and communications, based on the customer's preferences and search history;
Improved AI automation : Automations will become even smarter and better integrated into workflows. For example, AI will be able to instantly prioritize and score potential customers, then engage them before an agent even intervenes.
Omnichannel integration : AI will integrate even more channels and devices, whether IoT devices or social media platforms, to create a seamless customer experience that spans different channels;
Smart Synthesis and Summaries
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