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Email interaction to their current position this will help you understand them better and provide . Tailored experiences using openai-powered self-service chatbots, plivo cx also reduces live agent requirements by 50% . These chatbots provide instant problem resolution with greater accuracy, as you can train them on . Custom datasets within the fringes of company guidelinesadditionally, with live dashboards, you can get complete . Visibility on your customers, from their engagements to storefront activity and purchases, and optimize your .

Team's performance and operationskey featuresomnichannel sales directors email list service: leverage the unified agent desktop to consolidate customer context . And interaction history and deliver effortless omnichannel customer service across email, voice, sms, whatsapp, and . Live chatai-powered ticket handling: automatically sorts and prioritizes customer requests, making sure urgent issues are . ai responses stay on-brand and follow your company rulesenhanced communication . & efficiency: share media like pictures and videos, use templates for quicker replies and internal .

Notes for seamless teamwork, and effortlessly update ai agents with the latest information–all for smoother . And more effective customer interactionsreporting: use historical reports to get deeper insights into communications between . Your team and customers you can also collect customer feedback these can help you better . Train your agents and boost their performance security: keep your email communications safe with plivo . Cx’s enterprise-grade security with encryption and app authentication stay compliant with regulations like gdpr, soc .