Time zone . If your company serves customers from different time zones, make sure to specify the time zone of your region. This
will help avoid misunderstandings and simplify the planning of calls and meetings.
Informative signs. For the convenience of users, you can add informative signs to the site that display the current status of the company. For example, "we are currently working" or "closed until morning." This will help users quickly understand whether the company is available for communication at the moment.
Contacts page on the website: guidelines for creation and design examples - image 5
You can also add information about the estimated turnaround czech republic cell phone number list time for email requests or support tickets. This will allow users to understand when they can expect a response to their request and avoid worrying about their request being lost or left unanswered.
Multilingualism and additional features. If your site involves interaction with audiences from different countries, then it is also important to adapt its contacts to different languages. You can specify the availability of different languages for communication. This may include the ability to communicate in English, Chinese or another language depending on customer preferences. Recently, solutions have begun to be developed for the implementation of video calls with an AI-based auto-translator, but for now we can only wait for such plugins to become generally available.
Contacts page on the website: guidelines for creation and design examples - image 6
Alfabank has designed a good contact page, indicating phone numbers, assuring accessibility and giving instructions on how to use the voice menu
If the company has a voice assistant and a quick dial for the reference section of interest, then this scheme can also be indicated on the website. Alternatively, you can follow the example of Alfa Bank and "shove" this information under the spoiler.