A when selecting software come from a variety of sources
Software survey: Concerns of software buyers when selecting software
22% of software buyers say their biggest fear is paying too much, encountering problems with implementation or not being able to realize the desired benefits from the software. Choosing the wrong functions in the software is mentioned by 16%, and the worry of compromising on data security follows with 13%. There are more and more software products "made in Germany" that can also keep up with international competition. German software providers are subject to German guidelines. When choosing German products, there is no need to compromise on data security. European providers are also subject to very similar guidelines and can be chosen without hesitation. However, caution is advised with malaysia telegram data American software providers: the products should be thoroughly checked for data protection and GDPR compliance before selection.
The importance of rating platforms
In the digital age, the online reputation of companies is crucial. Google is often the first port of call when searching for companies and products. User-generated reviews are now one of the decisive factors in selecting and deciding on a particular product: According to a study by Search Engine Land, only 13% of consumers would consider buying from a company with a 1 or 2 star rating. Although Google, Facebook, Yelp, etc. are important review platforms, industry-specific review portals are playing an increasingly important role when searching for specific products and services. On Capterra, a comparison platform for business software, we recently exceeded the record number of 500,000 customer reviews. This strengthens Capterra's position as the market leader with the largest number of verified user reviews that software buyers can use to help them make decisions.
Companies can strengthen their online reputation with reviews, increase their credibility and improve visibility and reach. Review management and online reputation management tools can be used to support this.