Never use the “remember password” function in browsers and applications. Although convenient, this practice can make it easier for criminals to access your accounts if your device is stolen.
Two-step authentication : Enable two-step authentication on all apps and services, especially banking apps. This feature adds an extra layer of security by requiring a second verification before granting access to the account.
Disable sensitive notifications : In your phone's settings, disable the germany phone number list display of notifications with sensitive information, such as SMS messages or emails, on the lock screen. This will prevent anyone from accessing important information without unlocking the device.
What to do in case of theft or robbery
If your cell phone is stolen or robbed, acting quickly can minimize the damage. Here are the steps you should take:
Remotely erase data : Use Apple’s (for iPhones) or Google’s (for Android) find and erase tools to remotely wipe all information stored on your device. This will prevent criminals from accessing your personal data.
Contact your carrier and bank : Immediately inform your carrier about the theft to block the SIM card and IMEI of the device, preventing its use on mobile networks. In addition, also notify your bank to block access to the banking application and change all associated passwords.
File a police report : It is important to file a police report to document the incident. This can be essential for future processes, such as requesting reimbursement of stolen funds.
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Right to compensation
According to the Consumer Defense Institute (Idec), victims of financial scams resulting from cell phone theft have the right to request compensation from the bank.
Financial institutions are responsible for the security of transactions and must take measures to prevent suspicious movements.
If the bank refuses to reimburse, the consumer can appeal to Procon or the Central Bank and even file a lawsuit in the small claims court.