In the process of identifying the true needs of the client, these stages can alternate several times in a circle. Sales managers should master the methods of recording consent to purchase, as well as the methodology of working with refusals and doubts. Such techniques help to accurately identify consumer requests, set search boundaries, and determine client expectations.
Give the buyer the initiative
When communicating with potential japan phone number clients, forget about such expressions as "If you decide to contact me, please", "I will send you all the information by email, and you can tell me later what you have chosen", "I am waiting for your explanation". All these phrases imply that you are giving consumers the initiative. Do not be afraid to contact the buyer once again. It is a common mistake to think that the client will definitely make a purchase after receiving all the information he needs.
Give the buyer the initiative
Many modern clients want to be taken care of: to ask questions, define agreements, clarify the terms of the transaction, agree on terms and offer the most profitable and interesting options.
Determine price as the most important factor in selling a product
Modern consumers very rarely consider the cost of a product as the main factor determining their decision to purchase it.
Reasons why customers love discounts:
If a potential consumer does not see the difference between your product and similar products sold by competing companies, he will compare what is offered based on cost, availability of special conditions or additional bonuses.
The Russian mentality has long been accustomed to bargaining. Give future clients the opportunity to lower the price a little or set their own terms of the deal.
If a potential buyer does not have sufficient funds to pay for this product, and you cannot release a product at a lower cost without damaging your business, refuse to interact with such a client and reconsider your target audience.
Making uninteresting presentations of your services
Carefully prepare your product presentation: practice your speech, learn to interest your listeners using your appearance, intonation, voice, and gestures.
Do you still remember that successful communication is based on the emotional factor? – Turn the product demonstration into a real interactive performance: communicate with the audience, tell funny stories, ask questions.
Remember: successful communication between a seller and a potential buyer is not based on offering a cheap price, but on the professional competence and preparation of the specialist to interact with the target audience.
Follow the recommendations collected in this material, and then you will definitely be able to sell without selling.
There are three stages of consumer readiness to make a purchase:
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