Meet Learners Where They Are

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You can put money on the fact that learners and leaders will not read the emails that you send them about the virtual training delivery. There are a number of reasons for this, including overwhelmed inboxes, competing priorities, spam filters, and passive resistance when learners see no value in the training or don’t wish to attend.

Attention spans have contracted. The modern world moves at lightspeed. Information overload is a state of being for most people. Attention is currency and make no mistake, you are in a pitched battle for your learners’ attention.

In addition, with the many ways we communicate in the modern world, people tend to gravitate toward preferred channels. If you do not communicate on that channel, the people who do may miss your message.

Leveraging as many channels as possible improves dominican republic telegram data your probability of gaining attention. With attention, you can win mindshare. When you win learner mindshare, you gain the ability to accomplish your training mission.

Effective communication requires a mindset shift. For many trainers, this means getting out of their communication comfort zone. You’ll need to get comfortable communicating via email, LMS, direct messaging, webchat, social media, video, phone—even smoke signals if that’s what it takes.

First, you must overcome your fear that when you overcommunicate, people will push back. Some people will, but that doesn’t matter. What matters is eliminating confusion and getting participants into your virtual classroom on time and ready to learn.

Next, you’ll need to master communicating through a complex web of interconnected communication channels—synchronous and asynchronous—often at the same time.