The operation of this tool and its usefulness is explained with the following example in which we wanted to find out what is being said about the keyword “nike” (sports brand).
By using filters we can search for precise data as in the following philippine cp number result:
Language: English.
Mentions : Web.
Type of mention : Positive.
One of the examples of mentions that would appear would be:
Google My Business Reviews - Nike Example
In addition, in the statistics section, we can find out which domains are
mentioning us the most and what traffic power those mentions may be giving to our website.
Google My Business Reviews - Brand Monitoring Example Traffic
The application of this tool in Google My Business is simple.
If someone is commenting something positive or negative about me or my business on the Internet, once the mention is detected we could contact the person or company that made the mention and kindly ask them if they could leave a review on Google My Business about our brand.
Asking customers for reviews
We all have repeat customers in our company.
If we have a physical business, we will remember some of these customers.
And if they repeat business with us it will be because they are satisfied with our service, so we can try, without doing it in an intrusive way, to ask them for a positive review on our Google My Business business listing.