"comments Ruslan Khairov, General Director of Krasnodarteploenergo.
Posted: Mon Jan 20, 2025 10:45 am
One of the project's goals is to improve the quality and living conditions of people through reliable operation of the infrastructure and timely response to possible incidents. Currently, more than 400 employees of the enterprise are already working in the digital system. Now the staff (from the dispatcher to the director) can china whatsapp resource monitor the operation of the equipment and network complex, repair teams in real time and, depending on their authority, take prompt measures in case of deviations from standard indicators. The fulfillment of consumer requests is under special control - tasks are set electronically without the need to call a specialist to the central office.
The Digital Resource Supply platform was created specifically for utility companies and tested on real objects. A joint team of experts from RIR and Krasnodarteploenergo deployed the software modules Central Panel, Applications, and Bypasser-Controller to build a digital twin of the most important business processes of the enterprise. At present, the first results have been obtained: labor productivity has increased by 40%, the time for identifying and eliminating accidents has been reduced by 30%, and the energy efficiency of the facilities has increased by 10%.
As a result of the implementation of the "Applications" software module, the work of emergency and repair units was optimized due to prompt response to the fulfillment of applications, reduction of equipment downtime, analysis and processing of information by generating reports in an automated system. Due to prompt entry of information and optimization of screen forms, the time for creating an application was reduced by 2 times. Due to tracking the execution of work and higher-quality repairs, the number of incidents was reduced. The average time to eliminate an accident on the networks was reduced by more than 20%.
The software module "Obkhodchik-Controller" has increased the number of requests processed by one employee, increased the transparency of the work process of traveling employees and received positive feedback from subscribers in terms of reducing the time of presence of our organization's employees at the place of work.
"The solutions that have been tested in nuclear cities, including at our enterprises, are now being replicated by large companies such as Krasnodarteploenergo. These are useful tools for resource supplying organizations - they ensure transparency and save resources. Thanks to digitalization, reliability and efficiency of heat supply are increased, the number of accidents is reduced, and the time for their elimination is reduced," noted RIR General Director Ksenia Sukhotina.
The Digital Resource Supply platform was created specifically for utility companies and tested on real objects. A joint team of experts from RIR and Krasnodarteploenergo deployed the software modules Central Panel, Applications, and Bypasser-Controller to build a digital twin of the most important business processes of the enterprise. At present, the first results have been obtained: labor productivity has increased by 40%, the time for identifying and eliminating accidents has been reduced by 30%, and the energy efficiency of the facilities has increased by 10%.
As a result of the implementation of the "Applications" software module, the work of emergency and repair units was optimized due to prompt response to the fulfillment of applications, reduction of equipment downtime, analysis and processing of information by generating reports in an automated system. Due to prompt entry of information and optimization of screen forms, the time for creating an application was reduced by 2 times. Due to tracking the execution of work and higher-quality repairs, the number of incidents was reduced. The average time to eliminate an accident on the networks was reduced by more than 20%.
The software module "Obkhodchik-Controller" has increased the number of requests processed by one employee, increased the transparency of the work process of traveling employees and received positive feedback from subscribers in terms of reducing the time of presence of our organization's employees at the place of work.
"The solutions that have been tested in nuclear cities, including at our enterprises, are now being replicated by large companies such as Krasnodarteploenergo. These are useful tools for resource supplying organizations - they ensure transparency and save resources. Thanks to digitalization, reliability and efficiency of heat supply are increased, the number of accidents is reduced, and the time for their elimination is reduced," noted RIR General Director Ksenia Sukhotina.