After seeing the consultation
Posted: Mon Jan 20, 2025 5:59 am
From online pre-treatment instructions to in-clinic guidance, customized treatment courses are provided, and online services and offline treatments are integrated. Mumurian, who attaches great importance to patient privacy, minimizes phone calls and uses LINE to automatically remind patients. In the future, she even wants to make it possible for patients to check in at the scene without having to verbally state their names. The counter will know which patient they are. , "From the brand's point of view, we then derive suitable digital tools to guide them to complete the value they want to bring to consumers.
Digital tools are only supporting roles, and the most important thing is the core concept of the brand. In the process of building a digital brand for the clinic, AlleyPin acts as a great teammate and helps the clinic build a good doctor-patient relationship, which not only improves the work efficiency of medical staff, but also provides patients with a better medical switzerland mobile phone number list experience. Small gathering group sharing: Digitizing the patient journey group exercise The small gathering finally entered the group practice session. Each group used the "Patient Journey" as an exercise and imagined the patient's life in the three stages of "before the consultation", "visiting the clinic" and "after the consultation.
The patient situation, as well as the contact points with the clinic, and finally AlleyPin Chief Operating Officer Luo Weicheng gave simple feedback. Group 1: Weight Loss Clinic The patient may have overweight problems before the consultation. First, search for relevant information online, and then privately message the clinic via LINE or FB to make an appointment. , consider whether to recommend or return for a follow-up visit based on the status of the consultation. At this time, the clinic If there is good post-diagnosis care or good medication management, it can soothe patients' emotions in a timely manner and improve patient satisfaction.
Digital tools are only supporting roles, and the most important thing is the core concept of the brand. In the process of building a digital brand for the clinic, AlleyPin acts as a great teammate and helps the clinic build a good doctor-patient relationship, which not only improves the work efficiency of medical staff, but also provides patients with a better medical switzerland mobile phone number list experience. Small gathering group sharing: Digitizing the patient journey group exercise The small gathering finally entered the group practice session. Each group used the "Patient Journey" as an exercise and imagined the patient's life in the three stages of "before the consultation", "visiting the clinic" and "after the consultation.
The patient situation, as well as the contact points with the clinic, and finally AlleyPin Chief Operating Officer Luo Weicheng gave simple feedback. Group 1: Weight Loss Clinic The patient may have overweight problems before the consultation. First, search for relevant information online, and then privately message the clinic via LINE or FB to make an appointment. , consider whether to recommend or return for a follow-up visit based on the status of the consultation. At this time, the clinic If there is good post-diagnosis care or good medication management, it can soothe patients' emotions in a timely manner and improve patient satisfaction.