Nextiva's unlimited calling is only available to users in the US and Canada
Posted: Mon Jan 20, 2025 4:54 am
Like HubSpot, Nextiva offers great integration between different services. If you use the help desk tool, you can use it together with the business VoIP and sales CRM.
A mobile app is available for agents to respond to tickets on the go.
Powerful phone support features such as call forwarding, custom greetings, virtual business numbers , analytics, and more.
Disadvantages of Nextiva:
If you're not interested in phone support, using Nextiva for your help desk may seem like overkill.
Pricing: Nextiva's plans start at $20 per month per user. You can also use our Nextiva coupon to get a 21% discount.
Why we recommend Nextiva: While tickets, chat, and knowledge bases can be helpful, some customers prefer the phone to get direct help. We find Nextiva is perfect for reaching these customers.
7. LiveChat (Best Live Chat Support)
LiveChat website
Do you want to use live chat support as your primary list of germany cell phone number helpdesk service ? Then look no further than LiveChat . We use it on all our eCommerce projects to support our sales reps, and it integrates with HelpDesk.
To learn more about this help desk software, read our full LiveChat review .
The setup is really quick and easy. When we went through the setup process, all we had to do was create a LiveChat account, install the LiveChat plugin on WordPress and log in via the plugin page. Then we could see the LiveChat widget on our website immediately.
LiveChat is also available with mobile, desktop, and tablet apps for Android and iOS. This allows your support team to answer queries without logging into the WordPress dashboard.
We also like LiveChat's "Working Hours" feature. Agents' statuses can be automatically switched to accept chats during business hours and not when they're offline. This ensures that agents can finish ongoing conversations or transfer them to colleagues before going offline.
A mobile app is available for agents to respond to tickets on the go.
Powerful phone support features such as call forwarding, custom greetings, virtual business numbers , analytics, and more.
Disadvantages of Nextiva:
If you're not interested in phone support, using Nextiva for your help desk may seem like overkill.
Pricing: Nextiva's plans start at $20 per month per user. You can also use our Nextiva coupon to get a 21% discount.
Why we recommend Nextiva: While tickets, chat, and knowledge bases can be helpful, some customers prefer the phone to get direct help. We find Nextiva is perfect for reaching these customers.
7. LiveChat (Best Live Chat Support)
LiveChat website
Do you want to use live chat support as your primary list of germany cell phone number helpdesk service ? Then look no further than LiveChat . We use it on all our eCommerce projects to support our sales reps, and it integrates with HelpDesk.
To learn more about this help desk software, read our full LiveChat review .
The setup is really quick and easy. When we went through the setup process, all we had to do was create a LiveChat account, install the LiveChat plugin on WordPress and log in via the plugin page. Then we could see the LiveChat widget on our website immediately.
LiveChat is also available with mobile, desktop, and tablet apps for Android and iOS. This allows your support team to answer queries without logging into the WordPress dashboard.
We also like LiveChat's "Working Hours" feature. Agents' statuses can be automatically switched to accept chats during business hours and not when they're offline. This ensures that agents can finish ongoing conversations or transfer them to colleagues before going offline.