RCS both offer verified profiles
Posted: Sun Jan 19, 2025 10:30 am
WhatsApp Business and to combat fraud and increase customer trust. RCS requires a verified sender profile, while on WhatsApp Business it is an additional option. Both channels are suitable for sending OTPs, but while WhatsApp messages are end-to-end encrypted, RCS messages are not.
4. Automation
An important aspect of A2P business kazakhstan telegram database messaging is automation. Online audiences can be very large, and automation is needed to provide each customer with a personalized experience.
The WhatsApp Business platform allows companies to deploy WhatsApp chatbots, both as a first point of contact for questions and requests, and to handle more complex automation processes. These “WhatsApp bots” are increasingly popular. In 2022, a study in Brazil found that about 60% of companies surveyed had primarily developed chatbots for WhatsApp (Statista).
whatsapp-faq-and-service-automationRCS also supports the use of chatbots, and although RCS bots are less well-known, their capabilities are nearly identical to WhatsApp bots.
Both our scripted and AI-powered chatbots can be easily deployed into the WhatsApp Business platform and RCS, ready to serve your customers.
4. Automation
An important aspect of A2P business kazakhstan telegram database messaging is automation. Online audiences can be very large, and automation is needed to provide each customer with a personalized experience.
The WhatsApp Business platform allows companies to deploy WhatsApp chatbots, both as a first point of contact for questions and requests, and to handle more complex automation processes. These “WhatsApp bots” are increasingly popular. In 2022, a study in Brazil found that about 60% of companies surveyed had primarily developed chatbots for WhatsApp (Statista).
whatsapp-faq-and-service-automationRCS also supports the use of chatbots, and although RCS bots are less well-known, their capabilities are nearly identical to WhatsApp bots.
Both our scripted and AI-powered chatbots can be easily deployed into the WhatsApp Business platform and RCS, ready to serve your customers.