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Virtual presence

Posted: Sun Jan 19, 2025 3:58 am
by tanjimajuha20
One of the major advantages of SIP trunking for business is that it lets you establish a virtual presence. What does this mean? In essence, it lets you choose how you want to be contacted and how and when you’re available. In practice, this means that your business phone number can follow you to different sites or to a france telegram mobile device, so it’s ideal for peripatetic workers.

In addition, you can opt to divert calls at certain times, such as when you’re on holiday or in meetings. It also means that you can receive and make calls on any device, whether it’s a desktop phone or a mobile and all of this is invisible to the caller.

Another significant advantage is that you can centralise all of the calling for your business. You can use the same number regardless as to geographical location. This is known as a single identifying number or SIP address of record (SIP AOR). Or for large businesses, you can have localised numbers even though all calls may be handled by a central call centre. There are advantages for business continuity here too; should you need to move your operation to another site, you can be back up and running again quickly, provided that you have a web connection.

Individuals within the business can have uniform resource identifiers (URIs) that allow their phone numbers and email address to follow them to whatever device they are using. This is an enabler of practices such as hot desking or home working, allowing staff to stay in touch wherever they are located.