Insert resource from URL to Knowledge Hub

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shaown
Posts: 18
Joined: Tue Jan 07, 2025 4:34 am

Insert resource from URL to Knowledge Hub

Post by shaown »

Then select the For internal use only box , if this source is hungary phone number intended only to support your team , and not in chats with customers.

Add a resource from URL and select the entire site or a single page – sos-wp.it
By clicking on the More settings link , you will have more options. You can choose how often the resource should be updated and assign a name to this resource, so you can find it more quickly. Click on the Add website button to save.

To add a document to the Knowledge Hub, click on Add PDF file instead . Select Select a file to choose the PDF file from your computer and upload it. Again, you can decide whether to use the resource for internal use only, by activating the appropriate box. Save the document by clicking on the Add PDF File button.

Insert PDF Documents into LiveChat Knowledge Hub
Insert PDF documents for internal use or to chat with clients – sos-wp.it
Once you've added some resources, you'll find them in the Automate > Knowledge hub section , divided into Websites and PDF Files .

When you upload a resource, it will take some time to complete. It depends on the size of the site or file.

Conclusion

What do you think about LiveChat's Knowledge Hub ? In my opinion, it is an extremely useful tool that makes finding information much faster, especially in those situations where the customer's waiting time can make the difference between winning or losing them.

If you don’t have LiveChat on your WordPress site yet, I invite you to activate a 14-day free trial and explore its features. If you need assistance in setting it up perfectly, contact us today!
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