Page 1 of 1

Why should your company equip itself

Posted: Tue Jan 07, 2025 7:14 am
by mehjabins
Real-time updates Send transactional messages about order sending, preparation, shipping, etc… This way the customer will feel pampered and will not send you emails to know the status of their orders. Often users can't find the tracking link for the shipment . By sending it via WhatsApp, the customer will find it easily and will avoid contacting customer service to find out where his package is. Lost Cart Recovery Automatically send a message to cart abandoners reminding them to complete their order and also adding a direct link to their cart for faster conversion.


Reputation Ask for a review after a predefined belarus number data number of days by sending a link directly via message. The customer will be directed to your favorite review platform (Facebook, Google My Business Profiles , Tripadvisor, Booking, etc.) simplifying the request process and obtaining their opinion on your e-commerce. Effectiveness in communication Newsletters are opened by 20% to 30% of your database. WhatsApp messages reach over 90% , allowing for much greater visibility and, therefore, a higher possibility of conversion.


This also applies to B2B companies and professionals. with a WhatsApp Automation tool if you operate in B2B? We have also prepared an in-depth article on this aspect for some time (you can find it here: “ Lead Generation at almost zero cost with WhatsApp ”). Some motivations are common to e-commerce and in general to those who operate towards B2C. For example, advantages in terms of customer care or in the effectiveness of the communications you plan.