When creating mass SMS mailings , remember that limited-time promotions will definitely attract a client who wants to receive unique bonuses. When you determine the exact dates of the promotion, clients respond to it better. This is due to the fact that an effect of urgency is created. A short-term promotion cannot be postponed for later, as well as the message with this promotion itself.
Be sure to include a link to your website or social networks. uruguay phone number libraryThis is necessary so that the client can immediately make a purchase, schedule an appointment, or simply find out more information. Then there is a greater likelihood of receiving a response from the client due to the availability of all information and purchases.
Push notification about a limited time promotion
3. Request for feedback
Collecting feedback about your services is made easier with SMS messaging . People don't like to waste time searching for the necessary information, feedback forms and much more, and messages offer a very quick way to collect the necessary feedback.
Conduct a survey: how do customers feel about you and your services/products. There are several options:
– using a chat with the client, where he will send you messages directly;
– a link to a survey where the client can write down all his thoughts.
Push notification with a request for feedback
Don't forget to analyze reviews, thank them for the good ones, and learn from the bad ones. In this article, we wrote about the importance of working with reviews.
4. Current and important information
Everyone loves to be up to date. Especially when that information helps us cope with a busy schedule. Busy clients will definitely appreciate up-to-date information that will help them find a convenient time to visit you.
Emails to confirm appointments and purchases, notify about upcoming deals, and provide shipping information not only keep customers informed about their interactions with you, but also serve as helpful reminders that the customer should not ignore. Make it easy to access secondary, additional information by keeping it short and sweet.