Comparison of Mini PBX and Cloud PBX
Posted: Tue Dec 24, 2024 8:48 am
Buy a mini PBX for the office or a virtual PBX?
These are the questions asked by any business owner whose need for good communication gradually comes to the forefront among the priorities of other tasks. Let's try to figure out in which cases an office PBX is needed, and in which a cloud PBX.
Usually, office mini PBX is a small box with architecture, configuration and capacity with a module for connecting additional units. One of the main advantages of mini PBX is compactness. Externally, it is really a small dark box with a compartment for several ports.
The main functional capabilities of the mini PBX are as follows:
Distribution and forwarding of calls . In some models, ivory coast phone numbers call interception is also possible.
Dialing a number . For example, in the system you can go to a city line by pressing 5 or dialing an internal line number. Usually, a mini telephone station can receive calls to phones with so-called pulse and tone dialing.
Conference call. Communication between subscribers takes place both via internal and external lines of the telephone exchange.
What is a cloud PBX ? It is a multi-channel virtual telephone number in the code 499,495, 8-800, 812 with all the functions of a traditional PBX and even more. The telephone exchange is not a physical object and is not tied to a specific location of an office or company. In fact, neither equipment nor maintenance is required for its installation.
The main capabilities of a cloud PBX, in addition to the functions of a mini PBX, are the following:
Group call . In this case, the call is transmitted to all phones at the same time, which makes it possible to reduce the number of missed calls.
Call processing scenario . In the system, you can specify how the call should be forwarded and to whom it should be transferred.
Voice greeting and interactive menu . It can be recorded and played back to each subscriber.
Voicemail . The system allows you to record a voice message and send it to the recipient's email.
Recording of incoming and outgoing calls. After forwarding the call to the required number, the conversation is immediately recorded and saved on the service.
Each PBX has its own features and advantages. The choice of IP telephony station is determined only by the number of tasks to be solved and the company's capabilities.
These are the questions asked by any business owner whose need for good communication gradually comes to the forefront among the priorities of other tasks. Let's try to figure out in which cases an office PBX is needed, and in which a cloud PBX.
Usually, office mini PBX is a small box with architecture, configuration and capacity with a module for connecting additional units. One of the main advantages of mini PBX is compactness. Externally, it is really a small dark box with a compartment for several ports.
The main functional capabilities of the mini PBX are as follows:
Distribution and forwarding of calls . In some models, ivory coast phone numbers call interception is also possible.
Dialing a number . For example, in the system you can go to a city line by pressing 5 or dialing an internal line number. Usually, a mini telephone station can receive calls to phones with so-called pulse and tone dialing.
Conference call. Communication between subscribers takes place both via internal and external lines of the telephone exchange.
What is a cloud PBX ? It is a multi-channel virtual telephone number in the code 499,495, 8-800, 812 with all the functions of a traditional PBX and even more. The telephone exchange is not a physical object and is not tied to a specific location of an office or company. In fact, neither equipment nor maintenance is required for its installation.
The main capabilities of a cloud PBX, in addition to the functions of a mini PBX, are the following:
Group call . In this case, the call is transmitted to all phones at the same time, which makes it possible to reduce the number of missed calls.
Call processing scenario . In the system, you can specify how the call should be forwarded and to whom it should be transferred.
Voice greeting and interactive menu . It can be recorded and played back to each subscriber.
Voicemail . The system allows you to record a voice message and send it to the recipient's email.
Recording of incoming and outgoing calls. After forwarding the call to the required number, the conversation is immediately recorded and saved on the service.
Each PBX has its own features and advantages. The choice of IP telephony station is determined only by the number of tasks to be solved and the company's capabilities.