Vtiger's marketing automation features enable businesses to capture leads, nurture leads, and convert them into customers through targeted campaigns.
Email Campaigns : with personalization and scheduling tools.
Lead Nurturing : Automated workflows help guide leads through the funnel and serve them relevant content based on their interactions.
Campaign Analytics : Track campaign performance to understand what resonates with your audience and make adjustments for future campaigns.
3. Customer service
Vtiger's customer support module includes a help desk, vp hr email lists ticketing, and self-service options to help businesses deliver timely and efficient customer service.
Ticket Management : The ticket system enables support teams to manage, prioritize and resolve customer queries efficiently.
Knowledge Base & Self-Service : Vtiger's knowledge base helps customers find answers to common questions, reducing the volume of support requests.
Customer Service Analytics : Monitor metrics such as response times and ticket resolution rates to improve service quality.
4. 4. Project management
Vtiger’s project management features allow users to manage projects directly from the CRM, helping to align sales and delivery teams.
Task Assignment and Tracking : Users can assign tasks, set deadlines, and monitor progress to ensure projects are on track.
Collaboration Tools : The project management module includes collaboration features, allowing team members to communicate and update project status in real time.