The product or service

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During the visit, the Mystery Client focuses on three main macro-areas :

The customer experience : the cleanliness of the environment, the temperature of the room, the welcome received from the staff.
the quality and consistency with company standards.
Problem management : simulate problem situations, such as special requests or complaints, to test the staff's reaction.
Once the visit is complete, the Mystery Client creates a detailed vnpay data report highlighting strengths, weaknesses, and suggestions for improving the overall experience. This feedback is essential for companies looking to refine their processes and ensure consistency across every store.

How Much Does a Mystery Client Make?
The compensation of a Mystery Client varies depending on the complexity of the tasks and the sector in which they operate. On average, a mystery visit can be paid from 20 to 100 euros , with more complex tasks that can reach higher figures.