Naming the technical support inquiry confirmation
Posted: Sat Apr 19, 2025 8:50 am
In the “Confirmation Type” field, choose “Message”.
This will open a text box where you can write a custom confirmation message when users submit a technical support request.
Here's an example:
Once that's done, it's time to set up the conditional logic.
First, scrolling down the section, you will find the conditional logic enable/disable. You need to enable it.
Enabling conditional logic for technical support inquiry confirmation message
Then, you can configure the settings through the drop-down menus:
Use or not use. This field specifies when to use the confirmation message. The default setting is “Use”.
Select the field. In the next drop-down menu, choose “How can we help you today?” as the topic.
Is and other options. Here you will see that the default setting is “is”. It is recommended to keep it that way.
Select the choice. Finally, we select the option “Technical support request”, since we want to use this thailand telemarketing data confirmation message when a user requests technical support.
After completing the setup, this is what it might look like:
Conditional logic for the technical support inquiry's confirmation message
Once you have done all of this, just click “Save” to save your progress. You will then need to repeat these steps to set up a confirmation message for users who send sales requests.
Congratulations! You’ve learned how to use conditional logic to personalize thank you messages.
Use Case 5: Setting Up Multiple Notification Recipients
This use case works best if you have a form on your landing page or a popup designed to capture leads.
By setting up multiple recipients , you ensure that every lead is immediately routed to the right team.
This will open a text box where you can write a custom confirmation message when users submit a technical support request.
Here's an example:
Once that's done, it's time to set up the conditional logic.
First, scrolling down the section, you will find the conditional logic enable/disable. You need to enable it.
Enabling conditional logic for technical support inquiry confirmation message
Then, you can configure the settings through the drop-down menus:
Use or not use. This field specifies when to use the confirmation message. The default setting is “Use”.
Select the field. In the next drop-down menu, choose “How can we help you today?” as the topic.
Is and other options. Here you will see that the default setting is “is”. It is recommended to keep it that way.
Select the choice. Finally, we select the option “Technical support request”, since we want to use this thailand telemarketing data confirmation message when a user requests technical support.
After completing the setup, this is what it might look like:
Conditional logic for the technical support inquiry's confirmation message
Once you have done all of this, just click “Save” to save your progress. You will then need to repeat these steps to set up a confirmation message for users who send sales requests.
Congratulations! You’ve learned how to use conditional logic to personalize thank you messages.
Use Case 5: Setting Up Multiple Notification Recipients
This use case works best if you have a form on your landing page or a popup designed to capture leads.
By setting up multiple recipients , you ensure that every lead is immediately routed to the right team.