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Can result in significant legal penaltiesalso, providing an opt-out option shows that you respect your . Customers' choicesat the end of each sms, include simple, clear instructions on opt-out a common . "reply stop to unsubscribe"don’t send messages too often96% . Of customers say that they are occasionally annoyed by brand messages the number one reason . For this annoyance was “messaging too frequently” ​​while there’s no one-size-fits-all rule, you can limit .

Your promotional messages to 2-4 monthly messages this allows australia accountant email list you to stay on your customers' . Radar without overwhelming them this number can vary depending on your industry, your specific audience, . And the messages you send for instance, a daily deal alert might justify more frequent . Messaging, but less is often more for general updates or promotionstime your texts wellto maximize . Customer engagement, it’s important to send your messages during the hours when your customers are .

Most likely to be receptive generally, the best times are between 9 am and 8 . Pm local time sending messages too early in the morning or late at night can . Come across as intrusive, which can annoy your customersto accelerate your campaigns, you can try . An all-in-one sms marketing platform like plivo cx to automate your messages it is an . Ai-powered customer engagement platform that ensures your messages reach the right customer segment at the .