Maintaining information that's far from reality is a detriment to the customer experience . In fact, not keeping the section up-to-date can even make it counterproductive to make it available.
Learn why you should optimize your FAQ page
The FAQ page, as we've seen, can be a priority content space for several reasons.
First, it can bridge the gap between the different stages of the customer chinese overseas asia database journey: from problem discovery or brand interest to purchase.
Often, resolving a concern or receiving additional information leads to a final decision, such as purchasing a product or service. In this regard, the visibility of the page and the ease of accessing answers are crucial.