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Always be available to chat

Posted: Sun Dec 22, 2024 8:06 am
by hasnasadia
In a previous article on this blog we saw that picking up your products at your store is also a way for agricultural companies to sell their products using WhatsApp Business . And it is precisely on the importance of messaging services that Facebook's marketing guide points the finger, let's see it in detail in the next tip. 3. Always be available to chat online with your customers on Messenger and/or WhatsApp Chat online with customers Again, this isn't just a consequence of the pandemic, but a growing trend. I'm talking about customers using messaging to communicate with companies. The numbers that emerged from the survey are higher than you might imagine: if 55% of online shoppers used online chat services last year, this year there has been a further growth of 8%.


The fear of choosing the wrong gift and the rush qatar mobile number sample of those who have left it to the last minute are characteristics closely linked to the Christmas period. However, the predisposition towards this type of contact with the shopkeeper is also dictated by the greater security that one has when creating a connection with the person who is “on the other side”. This is not just a marketing idea for this period, but rather a “good intention” for the future. Make yourself available on Messenger, in Direct on Instagram and on WhatsApp. Don't see these tools as a nuisance, but as an opportunity to increase sales.

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In fact, 40% of respondents said they are more willing to buy when they feel considered and involved. So, put all your passion and attention towards your customers also using the various messaging services. If, moreover, you want to know the new opportunities offered by WhatsApp Business for companies and discover many WhatsApp Marketing ideas then I invite you to browse our column on this blog. 4. Make known your availability to deliver the purchased products to your home home delivery The lockdown has provided many customers with the opportunity to experience the convenience of home delivery of groceries as well as the joy of cooking at home.