Measure key outcomes with SGD Business Suite Messaging Insights Conversation Dating 4
If you use DM to process orders or appointments, you'll see more useful data here. This panel is designed to track orders and appointments originating from DMs, including any associated revenue.
The Appointments panel graphically displays the number canada b2b leads of appointments confirmed via DM. Below the main graph, you can see a breakdown of other appointment metrics, including requested, canceled, and declined appointments.
Measure key outcome appointment status with SGD Business Suite Messaging Insights 5
This dashboard helps you measure your team's appointment workload to ensure you're meeting your goals. It can also help you identify potential problems in the appointment process. For example:
Are you turning down a lot of appointments? You may want to revisit the appointment types you configure for your Facebook Business Page and the way you promote your professional services to your audience.
Are your clients canceling a lot of appointments? It’s a good idea to revisit your customer qualification process or consider charging a deposit for a booked time slot.
Does your team receive a high volume of appointment requests, but many are ignored? You may want to review your booking process to ensure you are not missing out on revenue opportunities.
Does your business sell directly through DM? Please use the drop-down menu in the upper right corner and select the "Orders" panel. Here you can see the total number of orders initiated via DM. You can also see the total revenue generated by these orders. Note that revenue metrics reflect paid orders.