Have you ever thought about the person who is answering your survey behind a computer or cell phone? Or who just entered the discussion forum of your online community and gave you the idea you were looking for to improve your product or service? That person is a panelist or respondent, has a name, a life, a job and still takes the time to answer what you are asking. Have you realized the value that person has for your research?
If we think about it, we call them: “active users”, “panelists”, “respondents”, we give them an ID number, etc. I know that you could say that as a researcher or surveyor or administrator of an online community you do not have a relationship or link with them, because you do not know them personally. But keep in mind that even though technology allows them to be connected to the Internet, practically anywhere, this does not mean that they are at your disposal to answer, for example, a survey, or participate in any activity that you require, whenever you want.
Without a doubt, our main objective is to have quality results and there is nothing better than doing so taking into account the respondent or panelist, since they are the ones who will give us the information that we need, therefore we must ensure that they feel valued, that they know that their opinion is taken into account and that they feel free to respond.
– I invite you to read about gamification in online surveys .
Give your panelist or respondent the value they deserve
Remember that they are the ones who will provide information and help ivory coast phone number us achieve our objectives. We must treat them well and generate trust and security above all so that they give us real information that will help us in making decisions depending on the direction we want to give to our research. You will be interested in knowing some tips to attract your respondents .
If we manage to get them to be there, ready to answer us, if we organize and plan so that everything is on time and in the right way and we don't have to put pressure on them of any kind, I assure you that you will get them to accompany you throughout the entire process of your project. In addition, they will feel more committed and happy to do so. Remember that they are giving you something very valuable: their time, and you must reward them in some way. Here are 4 tips for giving rewards for your online surveys .