The marketing tool is effective in solving the following problems:
Analysis of the need for a specific product in principle. Probably, the dialogue will not lead to a deal, but a certain number of interlocutors will show interest in the company's services and products.
Collection of data for the preparation of a commercial offer. We are talking about requests for product characteristics, prices, and delivery times. On the basis of the obtained data, it will be possible to offer an optimally profitable solution.
Access to persons who make decisions about cooperation.
Analysis of competitors' shortcomings. Many people share this information during the dialogue.
Also, cold calling is one of the main tools for conducting marketing research.
Advantages of cold sales by phone
The effectiveness of a marketing company depends on the literacy of its bulgaria phone number data organization. If everything is done at the level, you can get:
instant response;
direct sales and new deals;
growth of the company's recognition;
an additional sales channel;
saving time and money on promotion.
The optimal solution to the problem is to use the Keycall voice bot. The program is configured according to the customer's parameters, calls contacts from the base according to the selected speed. The Keycall voice bot communicates with the client according to an individually developed script. Speech-To-Text technology is integrated in it to recognize and understand the interlocutor's words. A special module is provided, which recognizes surzhik, dialects of speech. The service records all conversations for further analysis of the results. The client receives the report.
How to make a cold call successful?
Basic rules and stages of cold calling
For an effective call, you need to follow a number of rules:
First - data collection. A client base must be formed for making calls.
Be sure to make a script - that is, a dialogue script with different answers, client objections, and their processing. The more complex the promoted product, the more carefully you need to approach the script of the conversation.
To start a productive dialogue, you need to find points of contact. Without them, it will not be possible to establish contact.
It is important to identify the needs of the person on the other end of the line. To do this, they ask leading questions, maintain a dialogue in a pleasant tone, unobtrusively offer goods and services.
Presentation of opportunities and benefits is the main sales lever. Tell the client what he will get after the purchase or order. Evidence must be convincing, expert. It is desirable to support them with research data and product parameters.
Processing objections increases the number of transactions. If the client is in doubt, it is necessary to operate with arguments for the appropriate choice.
Do not miss such stages - sending a proposal or agreeing on a personal meeting, closing the deal, ending the dialogue (with gratitude, regardless of the result).
The voice robot requires competent settings. They concern the speed of dialing the formed base, the ability to form individual scripts, the choice of a robot voice that is comfortable for the target audience.
Compilation of a script for cold calls
To prepare the script, you need to follow the following steps:
Data collection. The goals of the call, the specifics of a specific product, CA markers, competitors, internal sources (records of old cold calls that led to an order) are determined.
Creating a test version. The second stage involves writing a test script. Be sure to adhere to marketing recommendations on the structure, length, and flexibility of messages.
Conducting tests. The finished text is run and the results are viewed.
Integration. After eliminating the errors, it is necessary to automate the submission of the script.
Keycall is a success for your cold sales.
With the Keycall voice bot, you get a comprehensive service of calling the client base, individual projects, fixed payment, guaranteed results.
Do you want to learn more about how to make an effective call to a cold base with the help of a voice bot? We will gladly provide detailed consultations, conduct a presentation via Skype or Zoom. Leave a request!
What tasks do cold calls solve?
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