Bring Back the Customer: Catching Up After an Abandoned Cart

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If a person wrote, chose, but suddenly disappeared — do not ignore him. Sometimes a subscriber just needs to be reminded or slightly pushed towards a decision. The main thing is to do it gently and with care.

Example 1.

"Just wanted to check: You were looking at [product name], and I was wondering if you had any questions? I'm here if you have any. This item is still eligible for free shipping."

Example 2 (for a fitness center).

"I saw you were interested in our subscription. Are all the terms linkedin data and conditions clear? If you have any questions or need help choosing, we are in touch.

By the way, this week we have a gift for registration - a sports towel with the center's logo."

how to write a script for instagram

This way you don't put pressure on them, but show concern. You can also add a small bonus if you want to increase motivation.