Markers to attract attention

[prisilabr03]

Cstarted we say hello. If you call a person on his personal mobile phone, you do not need to find out: «Is this Ivan Ivanovich? » No need to use questioning intonation. It immediately shows that a stranger, a stranger is calling. When we, for example, immediately say: «Ivan Ivanovich, hello! », a person understands that someone familiar is calling, and you have a different attitude.

What is the point confirmation of authority? For example: you call: "Please tell me, are you emdr therapy responsible for placing orders for the manufacture of printing products?", "Are you responsible for attracting new customers?", "Are you promoting your company?" What is it for? In order to immediately understand whether this is the person that we really need. If he says: «No », then we immediately ask: «And with whom can I talk on this issue? », accordingly, we go further to the right person.

Self-presentation. Suppose: «I am Petr Petrov, Head of IT Infrastructure Development at «X ». My area of competence includes negotiating cooperation with the largest dairy enterprises in our region ». What are the tricks here? We use the word «Head », not «Manager ». We say not "I wanted to offer", but "It is within my competence." That is, we immediately put ourselves on a notch. «Negotiating with KRUPNES ». That is, you substitute the words from which customers have the feeling of «addressability » that you are not just a manager who calls everyone on the telephone directory from A to Z, he calls the largest enterprises, namely milk, that he is a narrow specialist in this area!