Segment your customers by groups

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Joywtome231
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Joined: Sun Dec 22, 2024 4:03 am

Segment your customers by groups

Post by Joywtome231 »

This program is useful for small businesses because you can organize all the information in one place, generate reports, understand the purchase history, anticipate needs, reduce turnover and make improvements in customer service.

In many cases we can automate tasks, save our data in a safe place, and sell more based on the information it provides, such as:

Purchasing habits;
Needs;
Wishes;
Average ticket;
Dissatisfaction;
With this amount of information you can build a long-term relationship with your customers.

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Segmentation is important when you have a lot of customers and want to separate them into groups with similar behaviors. This is interesting because you can create effective marketing campaigns that will generate results.

At Digisac we have a feature called “tag” and it has this function.

In a contact you can place several tags and then send specific messages to that group via WhatsApp or SMS.
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