Then customers will receive truly interesting product selections and useful information

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In B2C eCommerce, they influence emotions: they send thematic selections of products, entertaining articles, tests. Perception is affected by design, which is more diverse in B2C, and the topics - in B2C they are bolder.B2B eCommerce newsletters are usually sent no more than twice a week and during business hours. In B2C eCommerce, they can be sent more often and at any time.In both B2B eCommerce and B2C eCommerce, it is important to put readers first for successful newsletters. To do this, study their needs and only then create newsletters.

And they will want to return to a company that cares brazil whatsapp number data about its customers so much.Updating the customer database One of the areas of activity of the OCC Group call center is updating and creating customer databases. Based on your criteria, we can create a list of B2C or B2B contacts with whom you can interact in the future. This can be done through telemarketing services, when the operator offers a product during the first call, or through informative calling - conveying information about your company to consumers. By updating we mean collecting information from contacts of existing customer bases.

This is done with the purpose of clarifying and supplementing data, but at the same time reminding the consumer of the existence of your company. What databases do we work with: Clients or partners who have previously collaborated with you. A database of potential clients that you have collected yourself. Arbitrary databases of individuals or legal entities. Clients selected by OCC Group specialists for your company. Regional databases - Moscow and Moscow region or all of Russia. The size of the database is not important to us: our operators process lists from several tens to hundreds of thousands of records.