There are many tools and techniques

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Understand your target customers’ needs, pain points, preferences, and buying patterns. Once you have all this data, you can build a solid eCommerce business strategy based on it. Customer Request Once you know who buys from you, you can go further to understand what they need and like.



There are many tools and techniques to do this, such as list of uk fax number by looking at numbers on Google Analytics or asking them questions in a survey. This will help you understand your customers better so that you can make more informed decisions for your online store. Customer touch points You need to visualize the entire journey of your buyer from start to finish.



This will help you make changes as needed to streamline the entire process and provide a smooth journey for your customers. One way to do this is to create a flowchart that details your marketing funnel, adding in all the necessary steps that a customer needs to take throughout their journey – from learning about your brand to becoming a repeat customer.