Europe Dataset

Monitoring is a practice that helps organizations identify new opportunities and strengthen their presence in the market.

It is based on a synthesis of internal and external data sources that provide valuable information in areas such as customer trends, competitor activity, etc. vietnam whatsapp ...

Gone are the days when B2B sales prospecting was limited to cold calling and simple email blasts. With consumers becoming over-informed, modern businesses need to adopt a forward-thinking approach if they are to succeed in generating new business opportunities.

To help you improve your B2B ...

As businesses continue to fight for a competitive advantage, developing an exceptional customer experience has become imperative. Investing in the highest quality products is no longer enough. Driven by today’s digital world and technological advancements, customers now expect more from the ...

One of the key elements of augmented customer service is hyper-personalization. By analyzing customer data and their purchase history, companies can anticipate the specific needs of each user.

Imagine a customer service that knows your preferences, anticipates your potential problems, and offers ...

For several years, the notion of improving the customer experience has been at the forefront. However, many structures have difficulty combining the web and customer experience. While companies easily understand the challenges of optimizing the usual points of contact, many companies are neglecting ...

Whether in BtoB or BtoC, being constantly solicited by telemarketers can be annoying, especially when it does not concern your field of activity. Despite this, it remains the greatest strength of salespeople, especially in the BtoB field.

We have all had to deal with honeyed prescribers wanting to ...

In the era of digital transition, traditional means of communication are often called into question. The question of the survival of a help desk arises. Are traditional means of communication no longer fully meeting consumption patterns still as relevant? Indeed, today, nearly ¾ of consumers seek ...

Here we are, summer has started, the holidays are fast approaching and your salespeople will experience a drop in activity. The months of July and August are often months when companies' commercial activities are not strong. Therefore, commercial prospecting becomes more complex than the other ...

Lead center HVAC, here is a funny neologism accompanied by an acronym deciphering an industry specialized in climate engineering. But what does lead center HVAC really mean? In the context of globalization and data exchange, the term prospect is gradually giving way to the term lead. From then on, a ...

More and more companies have a marketing and sales strategy of personalizing their offer. But does this strategy really correspond to customer expectations? This is the question raised by Emakina and BFM business regarding e-commerce sites. The latter commissioned an independent survey institute ...